Since COVID, a lot has changed in the use of workplaces. Everyone is familiar with the trend of working from home more. According to CBS figures, this appears to have increased again in 2025 compared to the previous year (source: https://www.cbs.nl/nl-nl/cijfers/detail/85786NED). Furthermore, research shows that working from home has definitively established itself in the work culture. But what does that mean for your office?
Organizations do not yet have a clear picture of how to utilize spaces most efficiently and effectively based on occupancy and vacancy (source: https://www.ricoh-europe.com/news-events/news/flexible-frustrations-research-from-ricoh-europe-reveals-hybrid-technology-still-not-up-to-scratch/). However, insight is essential for making the right decisions! Consider, for example, the more efficient layout or adjustment of the availability of your buildings or floors. ServiceNow provides support in this area on the following points.
Reserving workspaces and meeting rooms
You can easily reserve workspaces via an interactive floor plan. Your employees are assisted because it is clear how to navigate to your workspace, the availability of workspaces and meeting rooms, and, if activated, where your colleagues are seated. Furthermore, there are even more options, which we would be happy to share more about.
Insight
User-friendly dashboards provide insight into the usage of your workspace. This way, you know where your peak occupancy is and can manage accordingly.
Sensing
By integrating with your sensing software, ServiceNow offers dashboards based on occupancy rates, but can also display information on air quality and temperature. This provides you with management information regarding the use of your workspace, as well as the user experience. Think of temporarily closing a floor, or providing your Service Desk with the right information.
Integration with Outlook
Is Outlook your primary source for booking rooms? No problem, you can easily link them together.
